Cookie Policy
Effective Date: 01/11/24
Your privacy matters to us at Chloe’s Counselling Centre. We believe in being transparent about how our website works and what information it collects. This policy explains our use of cookies in clear, straightforward terms.
Understanding Cookies
Think of cookies as small digital notes that help our website remember certain information about your visit. They’re standard practice across the internet and help us provide you with a better experience.
Why We Use Cookies
We only use cookies that serve a clear purpose:
Essential Website Function
- Keeping you logged in during your visit
- Remembering your privacy preferences
- Ensuring our contact forms work properly
Website Performance
- Understanding how people use our website
- Identifying and fixing technical issues
- Improving navigation and usability
Your Experience
- Remembering your preferences
- Making the site easier to use
- Ensuring consistent performance
The Cookies We Use
We keep our cookie use minimal and purposeful:
1. Essential Cookies
- These are necessary for basic website functions
- Required for security and site operation
- Cannot be disabled as they’re crucial for the website to work
2. Performance Cookies
- Help us understand how visitors use our site
- Collect anonymous statistical information
- Used to improve your experience
3. Functionality Cookies
- Remember your preferences
- Make the site more personal to you
- Improve your browsing experience
Your Control Over Cookies
We respect your right to choose:
Browser Settings
- You can manage cookies through your browser settings
- Options to block or delete cookies
- Control over which cookies you accept
Our Settings
- Essential cookies cannot be disabled
- Option to decline non-essential cookies
- Clear choices about cookie preferences
Making Changes to Your Cookie Choices
You can change your cookie preferences at any time:
- Access your browser settings
- Look for cookie or privacy settings
- Adjust according to your preferences
Note: Blocking some types of cookies may impact your experience of our website.
Third-Party Services
We use limited third-party services for:
- Secure appointment booking
- Website analytics
- Payment processing
These services may use their own cookies, governed by their respective privacy policies.
Updates to This Policy
We review this policy regularly to ensure it reflects our current practices. Any changes will be:
- Posted on our website
- Marked with a new effective date
- Made clear and accessible
Questions About Cookies?
We’re here to help you understand how cookies work on our site. Contact us at:
Chloe’s Counselling Centre
PO BOX 18741
hello@chloescounselling.co.uk
Our Commitment
We use cookies responsibly and transparently, always prioritising your privacy and trust. Our goal is to provide you with a secure, efficient website experience that respects your privacy preferences.
